Privacy Policy

Last updated: 06/07/2025

This Privacy Policy outlines Our policies and procedures regarding the collection, use, and disclosure of Your information when You use Our services. It explains Your privacy rights and how the law protects You, in accordance with UK data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We use Your personal data to provide and improve Our mobile valeting and detailing services. By using Our services or visiting Our website, You agree to the collection and use of information in accordance with this Privacy Policy.

Capitalized words have meanings defined under the conditions below. These definitions apply regardless of whether they appear in singular or plural.

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access Our booking or service systems.
   
• Company (referred to as "the Company", "We", "Us", or "Our") refers to Magic Valeting Services, a UK-based provider of mobile car cleaning and detailing services.
   
• Cookies are small files placed on Your device by a website, containing details of Your browsing history.
   
• Country refers to the United Kingdom.
   
• Device means any device that can access the Service, such as a computer, smartphone, or tablet.
   
• Personal Data means any information relating to an identified or identifiable individual.
   
• Service refers to the Website and mobile valeting and detailing services offered by the Company.
   
• Service Provider means any person or company who processes data on behalf of the Company. This includes third-party vendors who assist in operating the website, providing services, or customer support.
   
• Usage Data refers to data automatically collected through the use of the Service or from the Service infrastructure itself (e.g., visit duration or page interactions).
   
• Website refers to Magic Valeting Services, accessible at https://magicvaletingservices.co.uk.
   
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
   

Personal Data
While using Our services, We may ask You to provide certain information that can be used to contact or identify You. This may include, but is not limited to:

• Full name
   
• Email address
   
• Phone number
   
• Address (for mobile service scheduling)
   
• Vehicle information (make, model, registration number)
   

Usage Data
Usage Data is collected automatically when using the Website. It may include information such as:

• Your IP address
   
• Browser type and version
   
• Pages visited
   
• Time and date of Your visit
   
• Time spent on pages
   
• Diagnostic data
   

If You access the Website via a mobile device, We may collect information such as:

• Device type
   
• Mobile operating system
   
• Device unique ID
   
• Mobile browser information
   

We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Cookies can be controlled or disabled through Your browser settings, but this may affect the functionality of the Website.

We use the data We collect for the following purposes:

• To provide and maintain Our services
   
• To manage bookings and appointments
   
• To contact You regarding service updates or issues
   
• To respond to enquiries or support requests
   
• To comply with legal obligations
   
• To analyse usage and improve service quality
   
• To prevent fraudulent or unauthorized use of the Service
   

We do not sell or rent Your Personal Data to third parties.

We will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing Our policies.

Your information may be processed at locations where the Company or its service providers operate. In the event of international transfers, We ensure appropriate safeguards are in place in accordance with UK data protection laws.

We may disclose Your Personal Data in the following circumstances:

• To comply with legal obligations
   
• To protect and defend the rights or property of the Company
   
• To prevent or investigate potential wrongdoing
   
• To protect the personal safety of Users or the public
   
• If required during a business transaction (e.g., sale, merger, or acquisition)
   

We use appropriate administrative, technical, and physical security measures to protect Your Personal Data. While We strive to use commercially acceptable means to protect Your data, no method of transmission over the Internet or method of storage is 100% secure.

Under UK data protection law, You have the right to:

• Access, update, or delete Your personal data
   
• Object to or restrict the processing of Your data
   
• Withdraw consent where consent is the basis of processing
   
• File a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk
   

To exercise any of these rights, please contact Us using the details below.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If We become aware that We have collected such data, We will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. You are advised to review this page periodically for any updates.

If You have any questions about this Privacy Policy or how Your personal data is handled, You can contact Us:

Magic Valeting Services
Email: magicvaletingservices@gmail.com
Website: https://magicvaletingservices.co.uk